Privacy Policy | VertixIQ

Vertix IP Holdings Inc. (“us”, “we”, or “our”) operates the vertixiq.com website and related services (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

“Service” — the vertixiq.com website and AI verification and prompt improvement platform operated by Vertix IP Holdings Inc.
“Personal Data” — data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
“Usage Data” — data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
“Cookies” — small pieces of data stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data

We may use your Personal Data to contact you with service notifications or account-related communications. You may opt out of receiving any, or all, of these communications by contacting us.

Usage Data

We may also collect information about how the Service is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Prompt Content

When you submit prompts to our Service for analysis or improvement, we do not store, log, or retain the text of your prompts. Only aggregate metadata such as character count and response time is recorded for service improvement purposes.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Security Cookies. We use Security Cookies for authentication and security purposes.

Use of Data

Vertix IP Holdings Inc. uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues and security threats

Third-Party Services

AI Processing

Our Service uses third-party AI providers to process and analyze prompts on your behalf. Your prompt text is transmitted to these providers for processing. We recommend reviewing their respective privacy policies.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Vertix IP Holdings Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Business Transaction

If Vertix IP Holdings Inc. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Vertix IP Holdings Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

Account Deletion

You may request deletion of your account and all associated personal data at any time by contacting support@vertixiq.com. Deletion requests are processed within 48 hours. Upon deletion, your personal data is permanently removed from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@vertixiq.com